Shipping Policy

We aim to deliver your orders safely and on time. Please review our shipping guidelines below:

1. Order Processing

• Orders are processed within 1–3 business days after confirmation.
• Orders placed on weekends or holidays will be processed on the next working day.

2. Shipping Time

• Delivery typically takes 3–7 business days, depending on your location.
• Remote or rural areas may require additional delivery time.

3. Shipping Charges

• Shipping charges (if applicable) will be calculated and displayed at checkout.
• Free shipping may be offered on selected orders or promotional offers.

4. Order Tracking

• Once your order is shipped, a tracking ID/link will be shared so you can monitor delivery status.

5. Delivery Issues

• If the package is delayed, lost, or marked delivered but not received, please contact support within 48 hours.
• Ensure the shipping address and contact details are correct to avoid delays.

6. Damaged or Tampered Packages

• If you receive a package that appears damaged or tampered with, do not accept it or report it immediately with proof (photos/videos).

7. Service Availability

• Shipping is available only to serviceable locations. In case your area is not serviceable, the order may be canceled and refunded.

8. Contact for Support

• For shipping-related queries, contact: Sansuhealthcare@gmail.com

We are committed to providing a smooth and reliable delivery experience.